Dimplex
Dimplex 25" Revillusion Electric Log Set RLG25
Dimplex 25" Revillusion Electric Log Set RLG25
SKU:X-RLG25BR
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Fresh Cut
The Fresh Cut Log Set lets you enjoy the natural beauty of split firewood along with the anticipation of a fire that is ready to burn. Three stacked logs nestled in a grate show off their splintered edges, giving you the feel of freshly chopped wood without ever swinging an axe. When added to the dazzling realism of the Revillusion flame technology, the Fresh Cut Log Set a cozy and inviting hearth in previously unused fireplaces.
Birch
Capture the essence of a rustic escape with the faux birch wood log set. The soft, parchment-like quality of birch bark provides a neutral compliment for the gentle flames rising from the grate that cradles them. When added to the dazzling realism of the Revillusion flame technology, the Birch Log Set a cozy and inviting hearth in previously unused fireplaces.
Product Dimensions
H 19 in x W 25 5½8 in x D 13 in
Product Details
Volts: 120
Wattage: 1500
Amps: 12.5
BTUs: 5118
Key Features & Benefits
Revillusion Flame Technology - Flames are larger, brighter and more random, appearing from within the logs.
Mirage Flame Panel - Partially frosted acrylic panel is clearly better than a mirror, showing only dazzling flames and no reflections.
ThruView Full-depth Design - See clear through the flames to the back of a masonry fireplace for a more authentic experience.
Mood Lighting - Customize the firebox glow with a choice of warm hues, plus midnight mode.
Color Enhancement - Adjust the flame base color to red or blue.
Brightness and Flicker - Adjust light level to suit the room and choose flicker effect for enhanced firelight.
Realogs Plus - A full grate of life-size hardwood-cast logs, tiered for greater depth.
Hidden Heat - Fan-forced ceramic heater provides hidden comfort for small spaces.
All-season Flames - Enjoy the unique charm of a fireplace 365 days a year using the flames without the heat.
Just Plug It In - Simply plug into any standard household outlet for instant ambiance.
Low Carbon Footprint - The most sustainable fireplace option; no emissions and 100% efficient.
Owners Manual
Shipping
Shipping
TriStateFireplaces.com is proud to offer free standard shipping within the Contiguous US on all orders! This means that shipping is included in the price and you will not pay anything additional for having the item shipped to you.
Our goal is to process all orders within 24 hours and ship within 72 hours.
Smaller items are shipped via ground service (UPS/Fedex Ground). These shipments (at the discretion of the driver) do not require a signature. If the driver feels the delivery location is safe, they may leave the package. These shipments will typically be left at the front door or garage of your residence. There is a typical transit time of 3 business days for these shipments.
Larger or more fragile items are shipped via LTL freight. ALL LTL/FREIGHT shipments require a signature. Our free freight delivery is standard “Curbside delivery”. Typical transit time for these shipments is 3-5 business days. Please see below for additional freight delivery options.
Tracking information will be emailed to you as soon as your item ships.
If you have specific time constraints or need to delay a shipment, give us a call! 1-800-859-2903
If you are located outside of the Contiguous US and would like a shipping quote, please contact Customer Service for assistance at 1-800-859-2903 or Email: CustomerService@TriStateFireplaces.com for a shipping quote.
All Freight orders ship with FREE CURBSIDE delivery. If additional delivery services are required please contact Customer Service prior to your order shipping for a quote on additional services. Once an order is shipped we are unable to upgrade the delivery service or change a shipping address without incurring additional fees.
- All items ship fully insured by TriStateFireplaces.com – Please review our damage/return policy to ensure proper reporting/procedure if your item is received damaged. It is very important to open and inspect all shipments immediately upon delivery. Failure to do so may void any replacement.
For Freight shipments:
.Please inspect all packages carefully for damage. Keep in mind many items are (double boxed) for added protection and although an exterior box may arrive in bad shape the interior box and contents usually are fine. These are only packing materials. The best policy is to inspect your item carefully and contact us if you experience a problem. We are here to help!
- If you have any questions, please contact us by email CustomerService@TriStateFireplaces.com or by calling 1-800-859-2903
***While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions of all products, and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.
Freight Delivery Options:
All freight deliveries require someone present at time of delivery who is able to inspect and sign for the shipment.
If you require upgraded shipping options please contact our Support Team for assistance and pricing
Curbside Delivery :
All standard freight shipments are delivered via Curbside Delivery. The driver will remove your item from the back of the truck. You will then be responsible for carrying the product to your home. The driver may assist you with this, but is not required to. If the driver is able to access the driveway with his truck, they may back in and unload in the driveway – again – they are not required to.
Threshold Delivery:
Threshold delivery service provides two-man delivery, to inside the threshold (front entry) of your residence or garage. The product will be left in the original packaging. If you live in an apartment building or condo in which a service elevator is not available, the product will be carried up two flights of stairs from the building threshold (4-15 steps = 1 flight).
Room of Choice:
Room of Choice service provides a two-man delivery team to place your purchase inside your home in the room of your choice. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight).
White Glove :
White Glove delivery service provides a two-man delivery team to place your purchase inside your home in the room of your choice. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). Once the product is in the room of your choice, the delivery team will unpack the product and provide basic setup not requiring tools (i.e. will set pieces next to each other, or on top of each other). The delivery team will also remove and dispose of all packaging.
*There are no shipping options that require the delivery team to hook up electrical or component wires. If you would like the delivery team to carry the product up more than 2 flights of stairs and/or want them to increase the assembly period there will be additional charges. Please call 1-800-859-2903 if you need these additional services. Any additional service requested at the time of delivery will be billed to the recipient. TriStateFireplaces.com will not be responsible for additional freight services requested at the time of delivery.
Delivery Notification Details:
When your order ships we will contact you with delivery details including the name of your freight carrier, estimated arrival date of your order and contact information for the freight company. If you have any questions about your delivery service, please contact us at 1-800-859-2903
VERY IMPORTANT:
You MUST inspect the package at the time of delivery. If the box has any damage, or if you suspect the contents of the box are damaged, please write "PRODUCT DAMAGED" clearly on the sheet that the driver will ask you to sign. This ensures that TriStateFireplaces.com can easily resolve this issue with the shipper. If the item is refused for any reason other than damage, which must be clearly noted on the sheet the driver asks you to sign, you may be liable for the round trip shipping charges. If you have concerns regarding possible damage when your shipment arrives, contact us at 1-800-859-2903 for assistance.
TriStateFireplaces.com recommends that all products are installed by a licensed installer. Please review all model manuals and installation guide to ensure products are installed correctly. TriStateFireplaces.com is not responsible for any errors in installation or incorrectly purchased products to be used for installation. Manufacturer's guides should always be used to verify required materials and products prior to installation.
Contact Us at 1-800-859-2903 Email: CustomerService@TriStateFireplaces.com
