About Tri State Fireplaces

Personalized Expertise. Nationwide Service. Real People.

Thank you for visiting Tri State Fireplaces!

At Tri State Fireplaces, we believe that choosing the right fireplace, stove, or hearth product should be a straightforward and personalized experience. Built on more than 20 years of knowledge and experience in the hearth industry, we combine industry expertise with dependable service to help our customers find the right products for their homes and projects.

Headquartered in New York’s Tri-State area, we proudly serve customers nationwide. Through our network of strategically located warehouses and distribution partners across the United States, we work to provide fast, convenient, and free nationwide shipping on eligible orders.

Experience You Can Trust

With over two decades in the hearth industry, we understand that every home and every project is different. Our experience helps us guide customers toward products that fit their needs, preferences, and goals. Whether you’re exploring options for a new fireplace or looking for the right hearth solution, our team is here to help.

Personalized Service, Every Step of the Way

What sets Tri State Fireplaces apart is our commitment to genuine, personal customer service.

Every Tri State Fireplaces representative is U.S.-based and works directly for our company. When you reach out to us, you connect with a real member of our team—not an outsourced call center or third-party customer service provider.

You won’t be passed off to an AI receptionist or left navigating an impersonal support system. We believe customers deserve knowledgeable assistance, clear communication, and a team that takes the time to understand their needs.

Nationwide Reach, Localized Fulfillment

While our headquarters is located in New York’s Tri-State area, our fulfillment network extends across the country. With multiple warehouses strategically located throughout the United States, we can ship products from distribution points closer to our customers whenever inventory and logistics allow.

Our goal is simple: to make shopping for fireplace and hearth products easier, with dependable service and free nationwide shipping on eligible orders.

The Tri State Fireplaces Difference

• 20+ Years of Industry Experience — Knowledge and expertise built over decades in the hearth industry.
• Personalized Customer Support — Real people ready to help, every step of the way.
• 100% U.S.-Based Representatives — A team that works directly for Tri State Fireplaces.
• Nationwide Warehouse Network — Multiple distribution locations supporting efficient fulfillment.
• Free Nationwide Shipping — Convenient delivery on eligible orders across the United States.

Built on Experience. Driven by Service.

At Tri State Fireplaces, we’re proud to combine the expertise of an established hearth industry team with the reach of a nationwide distribution network. From your first question to the arrival of your order, we strive to make your experience informative, convenient, and personal.

Thank you for choosing Tri State Fireplaces. We look forward to helping you find the right hearth solution for your home.